
A Lasting Power of Attorney (LPA) gives someone significant control over another person's finances or healthcare decisions. But what happens when that power is misused? Or when family members disagree with the decisions being made?
This guide explains who can challenge or override a Power of Attorney, the safeguards built into the system, and what to do if you're concerned about how an attorney is acting.
Key Takeaways
- The donor (person who created the LPA) can revoke it at any time, as long as they have mental capacity
- The Court of Protection can override, suspend, or remove an attorney
- The Office of the Public Guardian investigates complaints about attorneys
- Attorneys have a legal duty to act in the donor's best interests
- Family members can raise concerns even if they're not named in the LPA
- Doctors and healthcare professionals can override a Health & Welfare LPA in specific emergency situations
Understanding an Attorney's Legal Duties
Before we look at who can override an attorney, it's important to understand what attorneys are legally required to do. An attorney under an LPA must:
- Act in the donor's best interests at all times
- Consider the donor's past and present wishes, feelings, beliefs, and values
- Take the least restrictive option when making decisions
- Keep the donor's money and property separate from their own
- Keep accurate records and accounts
- Not delegate their authority to someone else (unless specifically authorised)
- Follow any instructions or conditions set out in the LPA
5,100+
investigations into attorney misconduct were opened by the OPG in 2023/24
Source: Office of the Public Guardian Annual Report, 2024
Who Can Override a Power of Attorney?
Several people and institutions have the power to challenge, limit, or override an attorney's decisions:
The donor themselves — if the donor still has mental capacity, they can override any decision made by their attorney, or revoke the LPA entirely. The donor's wishes always come first when they have capacity.
The Court of Protection — the court can make any decision about a person's property, finances, or welfare if it's in their best interests. It can also remove attorneys, suspend their powers, or give directions about how they should act.
The Office of the Public Guardian (OPG) — the OPG can investigate complaints about attorneys and apply to the Court of Protection for action. Anyone can report concerns to the OPG.
Healthcare professionals — for Health & Welfare LPAs, doctors can override an attorney's decision in life-threatening emergencies, or where the decision is clearly not in the patient's best interests. An attorney cannot refuse life-sustaining treatment unless the LPA specifically grants this power.
Other attorneys — if multiple attorneys are appointed, they may need to act jointly (all agree). If one attorney is acting against the donor's interests, the other attorney(s) can challenge them.
Common Reasons for Challenging an Attorney
Financial Abuse vs Poor Decision-Making
Signs of Financial Abuse
- Unexplained withdrawals or transfers from the donor's accounts
- Attorney spending the donor's money on themselves
- Selling the donor's property below market value
- Refusing to provide financial records to family
- Isolating the donor from family members
- Changing the donor's Will or gifting arrangements
Poor (But Not Necessarily Abusive) Decisions
- Family disagrees with care home choice
- Attorney makes investment decisions others wouldn't
- Disagreement about how much to spend on care
- Attorney follows donor's wishes that family dislikes
- Reluctance to share information (may be privacy concerns)
- Decisions that seem unwise but aren't harmful
How to Raise Concerns About an Attorney
Steps to Challenge an Attorney
- 1
Talk to the attorney directly
If it's safe to do so, raise your concerns with the attorney. There may be a reasonable explanation for their decisions. Ask to see financial records or a summary of decisions made.
- 2
Contact the Office of the Public Guardian
Call the OPG on 0300 456 0300 or use their online complaints form. The OPG can investigate, request information from the attorney, and refer serious cases to the Court of Protection.
- 3
Report to Adult Social Services
If you believe the donor is being abused or neglected, contact your local council's adult safeguarding team. They have a duty to investigate.
- 4
Apply to the Court of Protection
For urgent cases, you can apply directly to the Court of Protection for an order. The court can suspend the attorney, appoint a replacement, or make decisions on the donor's behalf.
- 5
Seek legal advice
A solicitor experienced in Court of Protection work can advise on the strength of your case, help you gather evidence, and make applications on your behalf.
Revoking a Power of Attorney
If the donor still has mental capacity, they can revoke (cancel) their LPA at any time. This is the simplest way to "override" an attorney — remove their authority entirely.
To revoke an LPA:
- The donor must have mental capacity to make the decision
- Complete a written statement confirming the revocation (a "deed of revocation")
- Notify the attorney(s) that their appointment has been revoked
- Notify the Office of the Public Guardian so the register is updated
If the donor no longer has capacity, only the Court of Protection can revoke or amend the LPA.
Concerned About a Power of Attorney?
Whether you need to challenge an attorney, revoke an LPA, or set up a new one with better safeguards, Aaron can help. Confidential advice for families across East Yorkshire.
Book Free Confidential ConsultationLPA Disputes in Bridlington and East Yorkshire
Family disputes about Powers of Attorney are more common than people realise, and they can be incredibly stressful. Whether you're an attorney who feels unfairly challenged, or a family member worried about a vulnerable loved one, it's important to get the right advice.
At Safe Harbour Legal, Aaron can help with all aspects of LPA disputes — from informal resolution through to Court of Protection applications. We also help clients set up new LPAs with stronger safeguards to prevent problems arising in the first place.
“A well-drafted LPA with proper safeguards — including "people to notify" and clear instructions — can prevent most disputes before they start.”
Frequently Asked Questions
Family members cannot directly override a Power of Attorney. However, they can raise concerns with the Office of the Public Guardian, report suspected abuse to Adult Social Services, or apply to the Court of Protection for an order. The Court of Protection has the ultimate authority to override, suspend, or remove an attorney.
Need Help with Powers of Attorney?
If you're ready to take the next step, explore our related services:
Health & Welfare LPA
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Property & Financial Affairs LPA
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